Order
Customers place their orders and expect to receive them approximately within 6 to 10 days. Once an order is placed it’s assembled and shipped within 1 to 6 days (7-8 for Japan). There are a total of 326 orders, which span the period from 1/1/2003 to 6/1/2005. Orders can be in one of these states: * In Process (the initial state for all orders), * Shipped * Cancelled (used to indicate that the customer called to cancel the order right after the order was placed and typically before it was shipped), * Disputed (used to indicate that the customer received the order but doesn’t like it), * Resolved (used to indicate that the order was disputed, but successfully resolved) or * On Hold (used to indicate that the order will not ship until a payment is received because the customer’s credit limit has been exceeded). Approximately 93% of the orders are in the Shipped state.
In Process
Shipped
Cancelled
Disputed
Resolved
On Hold